Privacy Policy

Overview

i9 Labs respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact details you send us by email, including your name, email address, and message content.
• Project details you choose to share when requesting a quote or discovery call.
• Basic analytics such as browser type, pages visited, and referral source when you browse our site.

How we use information

• Respond to inquiries and provide project estimates.
• Operate, secure, and improve our website and services.
• Communicate about proposals, contracts, and ongoing work.

Sharing

We do not sell your personal information. We share data only with trusted service providers that help us operate our business (for example, email or hosting providers), and only as necessary to deliver services.

Data retention

We retain information only as long as needed for business, legal, or operational purposes, then securely delete or anonymize it.

Your choices

You may request access, correction, or deletion of your personal information by contacting us at [email protected].

Security

We use reasonable administrative and technical safeguards to protect information. No system is perfectly secure; please use discretion when sharing sensitive data.

Updates

We may update this policy periodically. The effective date above indicates the latest revision.

Contact

Questions about this policy can be directed to [email protected].